Why Do I Need To Use A Travel Agent?
Why wouldn't you use a travel professional is always my response to that question when asked. Sure Google is great for looking up your symptoms when you have that unknown rash on your chest to get a self diagnosis or researching what paperwork needs to be filed in court for that lawsuit you want to pursue against your employer that will guarantee your victory - of course, I'm being tongue in cheek since the Google method will get you only so far; you need a professional who knows where to look and what to prescribe. There's a reason we use doctors and attorneys, they get us results. They know precisely where to look and they know what you need based on your symptoms or your case.
A great travel agent is much like a doctor in that they know what to prescribe for what ails your weary soul. A great travel agent is much like an attorney since they have already done all the research for you and can make the best recommendation on what will suit your needs at that moment. Travel professionals have the experience and training to guide you to an experience that will be both deeply satisfying and enriching. Travel agents add value. Travel agents can save you both time and money through their connections. While you can use the Google method to find many things, you still don't have the access that a travel professional does. And let's face it, research can be overwhelming. Just when you think you have found the perfect option, you find a better one. Travel professionals drown out the noise and are able to focus in on what your needs are without the emotional involvement that you have. Their recommendations are based on your needs at the time and what you want to accomplish through your travel experience.
The greatest benefit to using a travel professional besides the value they add is that you have an advocate. How many times did you DIY your travel and and up on the phone with an airline or hotel for hours to get little or no resolution? Have you ever shown up to a hotel and they couldn't find your reservation or my favorite, the property was overbooked so you were walked to a different hotel. Who did you call? Who did you complain to? Chances are you dialed a general number the rest of John Q Public has access to and spoke to an agent who really didn't care about you personally because they aren't invested in you. You are just a reservation number. Not to your travel professional. To your travel professional you are someone they can relate to and their relationship with you is a very personal one. When your travel professional thinks of you, they don't think about a transaction, they envision your bucket list dreams and experiences. They see you for what you are - human. If none of the mentioned scenarios have happened to you, you my friend are blessed and trust me, it will only take one bad experience to sour you from booking on your own with no recourse and no help. Of course using a travel professional doesn't guarantee resolution however it does stack the deck in your favor.
Great travel professionals knows practically everything about you from where you like to eat dinner, how many children you have, how Uncle Bernie is recovering after his hip replacement as well as your pain points like the last time you traveled you didn't pay attention to your connection time in New York and you had to run through the airport with your husband, in-laws and two toddlers to make your next flight. Which by the way, wouldn't have happened had you used a travel professional since they look at the big picture on your behalf. Let's face it, travel professionals are magical beings who make the impossible possible and help to facilitate your dreams becoming reality. And who doesn't like a dream maker?
Tell me again why you don't use a travel professional.